Troubleshooting a Non-Functioning Push Button Door Lock

If your push button door lock isn’t working as it should, there could be several reasons behind it. To address this issue effectively, you need to understand your lock, its type, and the potential problems it might face. In this comprehensive guide, we’ll explore the common causes of a non-functioning push button door lock and provide you with solutions to get it working seamlessly again.

Common Reasons for a Non-Functioning Push Button Door Lock

Energy Interruption

  • The Problem: A push button door lock not working can be caused by an energy interruption, primarily affecting electronic locks. Whether your lock uses batteries or is hardwired, electrical current interruptions can lead to malfunction.
  • The Solution: Start by changing the lock’s batteries. If you’re locked out, check for an emergency battery connection port on the interior side of the door. If the issue persists, inspect the connections and consider lock damage.

Lock Damage

  • The Problem: Push button locks can break in various ways, such as specific buttons not working, handles not turning, or stuck door latches. A thorough diagnosis is needed to determine the exact issue.
  • The Solution: Identify the damaged component and either replace or repair it. For extensive damage, you might need to replace the entire lock. Consult a home locksmith or commercial locksmith for professional assistance.


  • The Problem: Sometimes, a lock that seems non-functional is merely reprogrammed. This can happen accidentally with electronic locks, and manual locks can be reset by someone with access.
  • The Solution: First, check if anyone has the new code. If not, uninstall the lock, access the override and factory reset protocols, and refer to the lock manual for specific reset instructions.

Door Alignment

  • The Problem: Door misalignment can cause latches or deadbolts to catch on the strike plate, making it seem like your push button door lock is not working.
  • The Solution: Adjust the door’s strike plate by moving it up, down, back, or forward. If your strike plate is adjustable, the process is more straightforward. Additionally, check the door hinges, tighten set screws, or consider hinge adjustments by a locksmith.

Types Of Push Button Locks

Understanding the type of push button lock you have is crucial, as it affects how issues can arise and be resolved. Here are the common types:

Electronic Push Button Locks

Electronic push button locks are popular in modern security systems, utilizing electrical components. These locks come in various styles and may present issues with both mechanical and electrical parts, leading to a lock button not working. You may encounter a single malfunctioning button or more severe limitations in lock functionality.

Mechanical Push Button Locks

Mechanical push button locks, while similar in appearance to their electronic counterparts, function without electrical components. These locks rely solely on mechanical movements. However, their mechanical complexity, involving numerous moving parts, can make diagnosis and repair more challenging when your push button door lock is not working.

Privacy Push Button Locks

Privacy push button locks are simplified mechanical locks, often found on interior doors to ensure privacy. When these locks face issues, it’s often more cost-effective to replace them due to their simplicity and affordability.

Final Thoughts

Dealing with a non-functioning push button door lock may seem daunting, but it’s often more manageable than you think. If the solutions discussed in this article don’t resolve your issue, consider reaching out to 1st Choice Locksmith for professional assistance. Their expertise can help you get your keyless entry system back in working order and enhance your security.

We hope this guide has been helpful in understanding the common reasons behind a non-functioning push button door lock and how to troubleshoot and resolve these issues. Don’t let a malfunctioning lock compromise your security and convenience. Whether it’s a matter of energy interruption, lock damage, reprogramming, or door alignment, there’s usually a solution at your disposal.


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